Refund policy

Return Policy

We want you to be completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.

Returns

• Returns are accepted within 10 days of the purchase date.

• Items must be unused, unopened, and in their original packaging.

• Proof of purchase (receipt or order confirmation) is required for all returns.

Non-Returnable Items

The following items are non-returnable:

• Opened or used personal care, health, or hygiene products

• Clearance or final sale items

• Gift cards

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to the original method of payment within 5–10 business days.

• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged.

• If you receive a damaged or defective item, please contact us within 7 days of delivery.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

How to Start a Return

To initiate a return, please contact us with your order number and reason for return.